Tag Archives: customer service

Keeping Customers

Books in their own way are a bit of a commodity.  I can buy the same book from Barnes and Noble, Amazon, or a local store and expect to pay about the same amount regardless of where I shop.   So … Continue reading

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Going the Extra Mile:

I’m one of those people who can be very embarrassing to family and friends.  It’s not a purposeful thing.  I just don’t generally care whether or not I’m planning to humiliate myself.  Today, I took $60 in quarters to the … Continue reading

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